| Title / Description | Editor's rating | User's rating | Date added | License |
 Universal FAQ Manager 2008 - knowledge base software, customer support software,… delivering higher levels of customer satisfaction. Worth... today must get customer service right or will not be ... |  | | 3-Mar-2008 | Shareware / $197 |
 CRMWeb is a flexible, efficient and easy to use CRM solution for small and… critical data over the inter net
* improve your customer... time by eliminating manual execution of routine ... | |  | 24-Oct-2006 | Shareware / $160 |
 LIVECHAT Contact Center is a live chat software solution to provide online… and departaments and rights management. Shared chat... the gap between phone and e mail communication. Customers ... |  | | 6-May-2008 | Shareware / $36 |
 ManageEngine SupportCenter Plus is a complete web-based Customer Service &… Automatically convert the emails sent to Help Desk into... service level agreements, monitoring SLA compliance and ... | | | 31-Jul-2006 | Freeware / $0.00 |
 Save time and money with multi-user automated email respons… analyze the complete email database, finding not only how... you money while making your customers happ ... | | | 11-May-2008 | Shareware / $1495.00 |
 Best letter-making software for... you to set an external e- mail program to send your... complain about goods and bad service, eliminate ... | | | 21-May-2008 | Shareware / $39.99 |
 Polar Help Desk Free is a web based so... forms to fill out.
Incident management, knowledge base,... communication from email to help ... | | | 6-Apr-2007 | Freeware / $0 |
 Polar Help Desk is a web based solution that helps you organize support department.... both employees and external customers, while maintaining ... |  | | 12-Dec-2006 | Shareware / $200 |
 Service Desktop Pro is an integrated Business Information & Service Management Software. It ... track of expenses, invoices and receipts ensure ... | | | 22-Feb-2007 | Shareware / $99.95 |
Not yet? Refine your search: | knowledge base web based customer satisfaction email response tool letter greetings service track hire company copy write customer tracking customer chat service department |
 For Easy Customer Service and Support. This software manages the customer requse... bank, appointment with a new client....The appointments are ... | | | 20-Mar-2006 | Shareware / $99.00 |
 Group Mail Manager is easy and affordable web-based email response, tracking and management sof... standard email response templates;
and mor ... |  | | 1-Jul-2008 | Shareware / $99.99 |
 Add live chat on your web site watch visitors on your web site in real time and… and provide best customer service. Keep records of... use predefine responses, full management of saved chat ... | | | 3-Oct-2006 | Shareware / $8.99 |
 Best letter-making software for marketing managers, home businesses, consultants, account... you to set an external e- mail program to send your ... | | | 9-Jul-2007 | Shareware / $39.99 |
 VueChat - web based Customer Service solution featured with live video and voic... telephone calls over the Inter net.
For corporations and ... | | | 14-Apr-2005 | Shareware / $80.00 |
 Calculate the optimum number of customer service points (staff) to minimize costs for your business. Identify the impact of changes in service staff, ... | | | 20-Feb-2003 | Shareware / $27.00 |
 Group Mail Manager is easy and affordable web-based email response, tracking and management sof... standard email response templates;
and mor ... | |  | 3-Dec-2007 | Shareware / $49.99 |
 FlashPioneer Video Chat is a non-clien... in interface of chat client, even the... video access control
Monitored by the administrator ... | | | 19-Feb-2008 | Shareware / $169.9 |
 Help Desk for IIS is a web-based help desk software solution for delivering customer servi... business needs.
- Firebird Database Server. All ... | | | 2-Aug-2006 | Shareware / $199 |
 ProvideSupport is an online service that offers live chat with your web site visitor... automatic chat transcript emailing. Very easy to set up ... | | | 16-Sep-2005 | Shareware / $From 15.00 |
 The online advisor for guided selling, product selection, configuration, or virtual help desk: the fully integrated web application WizAdvisor. Ask yo ... | | | 3-Jan-2007 | Shareware / $1302.00 |
